Swartruggens Residents Performance Measurement of KLM,
the
Vehicle to Build and Establish a Growing, Sustainable Corridor
Swartruggens Town Residents decided to be the catalyst contribute positively to change, we believe in “Second Chances” and therefore seek to find a different, Inclusive way’s to embrace the future. We as residents and municipality can only succeed if we align our resources, skills and work towards a mutual goal. To optimize this towns potential to the full. (Economic Corridor) In order to achieve this, the towns services and offerings to the users of the corridor should be exceptional, value adding unique.
As a start we developed the following performance model to measure Swartruggens towns “Rise” against the commitment of KLM’s Vision, Mission, Values and service delivery and service statements monthly. We believe that the intent KLM exhibit in their strategy will ensure that the town progress to a model of effective and rural town on the “Platteland”. The residents of Swartruggens town (Borolelo not included – reasons explained and acknowledged by KLM) strive to create an evidence based model, to address systemic as well as concrete challenges experienced by the towns Residents and KLM.
The Residents strive to be full partners in all aspects influencing and effect the towns residents and the corridor users. We believe this focus and determination will not only ensure Swartruggens town to be a model town but have the unlimited potential to benefit the whole of Kgetlengriver Local Municipality’s income, image, value proposition.
Our Model, Definitions and Measurements in a Nutshell